Contact Policy
This Contact Policy explains how readers, customers, collaborators, and media contacts can reach Curves in Lace, what types of inquiries we accept, and how we handle communication submitted through our official contact channels.
How to Contact Us
At Curves in Lace, we value respectful, clear, and helpful communication. We welcome messages from readers, customers, partners, and members of the press who wish to contact us through our official channels.
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Customer Support Email: support@curvesinlace.com
Press & Collaborations: press@curvesinlace.com
Website: https://curvesinlace.com/
Response Time
We aim to respond to all legitimate inquiries within 24 to 48 business hours, Monday through Friday. Response times may vary depending on message volume, holidays, or the nature of the request.
Messages sent outside business hours are reviewed on the next available business day.
Business Hours
Monday – Friday: 9:00 AM to 6:00 PM (EST)
Saturday: Closed
Sunday: Closed
Types of Inquiries We Accept
Curves in Lace accepts inquiries related to customer support, editorial feedback, general questions, partnerships, media requests, and business-related communication.
This may include questions about published content, product-related concerns, order assistance, brand communication, collaborations, or correction requests submitted through the appropriate channel.
Order Assistance
If you need help with an order, including tracking, sizing concerns, returns, payment-related issues, or general purchase support, please contact our support team at support@curvesinlace.com.
To help us assist you more efficiently, please include your Order ID and the email address used for the purchase in your message.
Press, Media, and Collaborations
For media inquiries, partnership opportunities, brand collaborations, or influencer-related communication, please contact: press@curvesinlace.com.
We review collaboration requests individually and respond when there is a relevant fit with our brand, editorial direction, or business goals.
Mailing Address
Curves In Lace LLC
123 Ocean Drive, Suite 204
Miami, FL 33139 — United States
Contact Form Guidance
If a contact form is available on the website, users should provide accurate information so we can review and respond to their request appropriately.
A standard contact form may include the following fields: Name, Email, Subject, and Message.
For WordPress contact forms, a submission button label such as “Send with love 💕 — we’ll get back to you soon.” may be used as part of the site’s brand style.
Communication Standards
We aim to maintain communication that is respectful, helpful, and professional. Messages that are abusive, fraudulent, misleading, or unrelated to legitimate business, editorial, or customer support purposes may not receive a response.
We may retain contact messages for administrative, customer service, legal, security, or quality assurance purposes, in accordance with our Privacy Policy.
Our Commitment
Every message matters to us. We believe thoughtful communication helps us improve our service, strengthen reader trust, and better support the Curves in Lace community.
We appreciate every legitimate inquiry and aim to respond with care, clarity, and attention.